Terms of service

1. Acceptance of Terms

By accessing or using SpecialEdAI ("the Service," "we," "us," or "our"), you ("User," "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Service. These Terms constitute a legally binding agreement between you and SpecialEdAI.

2. Description of Service

SpecialEdAI provides AI-assisted document drafting, saved work, optional professional profiles and team case workspaces for adult professionals, plus a private family organizer for adult family members and self-advocates. It supports preparation, contributions, reviews and follow-through. It does not provide legal advice, determine eligibility, make educational decisions or replace your official record system.

3. Critical Disclaimer — Draft Content Only

4. User Eligibility and Responsibilities

You represent and warrant that:

• You are at least 18 years of age.
• You are an adult using the service for an authorized professional or personal preparation purpose and have permission to provide and share the information you enter.
• You will use the Service only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• You will not submit any personally identifiable student information (name, date of birth, student ID, or any other FERPA-protected data) into the Service.
• You will review and professionally validate all generated content before incorporating it into any official document.
• You will not rely on the Service as a substitute for professional judgment.

5. Student Data and Privacy

SpecialEdAI is designed with student privacy as a foundational principle:

• Generation inputs and reference text are processed by our server and OpenAI. Drafts you choose to save, uploaded files, and workspace content are stored in your account or organization. Form progress is kept in the current browser tab. Provider retention is governed by the applicable service agreements. See our Privacy & Data policy for details.
• Do not enter identifiable student information, including names, birth dates, IDs, addresses or identifying combinations of details. Automated redaction is limited. This restriction applies to inputs, uploads, filenames, saved work and sharing.
• You acknowledge that you are responsible for your own FERPA compliance in how you use, store, and distribute any generated content.
• The service does not certify FERPA compliance. Your institution must review the service and applicable agreements before approving its use. Identifiable education records are not currently an approved use; a future arrangement must be separately reviewed and activated.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, OR NON-INFRINGEMENT. SPECIALEDAI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SPECIALEDAI MAKES NO WARRANTY THAT GENERATED CONTENT IS LEGALLY SUFFICIENT, IDEA-COMPLIANT, OR SUITABLE FOR ANY PARTICULAR STUDENT OR SITUATION.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPECIALEDAI AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: DAMAGES ARISING FROM RELIANCE ON AI-GENERATED CONTENT; LEGAL CHALLENGES TO IEP OR BIP DOCUMENTS; DUE PROCESS COMPLAINTS OR LITIGATION; REGULATORY FINDINGS OR PENALTIES; LOSS OF EDUCATIONAL PLACEMENT; OR ANY OTHER HARM ARISING FROM THE USE OR INABILITY TO USE THE SERVICE — EVEN IF SPECIALEDAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL SPECIALEDAI'S TOTAL CUMULATIVE LIABILITY EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO SPECIALEDAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

8. Indemnification

You agree to defend, indemnify, and hold harmless SpecialEdAI and its owners, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) any document or content you submit using output from this Service; (d) your violation of any applicable law or regulation; or (e) any claim by a third party (including but not limited to students, parents, guardians, school districts, or regulatory agencies) arising from your use of generated content.

9. Payment and Subscription Terms

• Free tier users receive 3 IEP generations at no cost.
• Pro tier subscribers are billed monthly or annually as selected at the time of purchase.
• Current checkout uses Stripe; older subscriptions may use Lemon Squeezy. We do not store full payment-card information. Team billing terms are confirmed during assisted setup.
• Subscriptions automatically renew unless cancelled before the renewal date.
• Our standard policy does not provide prorated refunds for partial periods, subject to mandatory rights and remedies. Cancel future renewals in Billing; cancellation normally preserves access through the paid period. See Refunds & cancellation for requests and account-access problems.
• SpecialEdAI reserves the right to modify pricing with 30 days' notice to active subscribers.

10. Share Links

The Service allows you to generate temporary public share links for generated documents. Case permissions, membership and selected guest snapshots are separate from these links. A roster contact, contribution request or professional profile does not grant case access. Shared attribution may remain after departure; archival is not deletion. By creating a share link, you acknowledge that:

• Share links are accessible to anyone with the URL for up to 7 days.
• You are solely responsible for ensuring no personally identifiable student information appears in shared content before generating a share link.
• SpecialEdAI is not responsible for any unauthorized disclosure that results from sharing a link. You may revoke share links at any time from your generation history.

11. Reasonable Use

Individual accounts are for one adult. Automated bulk generation, credential sharing, and attempts to bypass usage controls are prohibited. Paid plans have no fixed monthly draft count. Request limits and service, organization and account spending caps can temporarily pause AI drafting to control abuse and operating costs. Your saved workspace remains available during an AI capacity pause. Check the displayed service availability before subscribing. New referral rewards are not offered.

12. Intellectual Property

The Service, its design, code, branding, and all non-user-generated content are owned by SpecialEdAI and protected by applicable intellectual property laws. Content generated by the AI in response to your input is provided to you for your professional use. You retain rights in content you provide. You authorize the processing, storage and sharing needed for the features you choose; this is not permission to advertise with student content. AI outputs may be non-unique, and we do not guarantee ownership or intellectual-property clearance. Retention follows the Privacy Policy.

13. Termination

SpecialEdAI reserves the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately.

14. Applicable Rights and Disputes

Mandatory rights and remedies under applicable law are preserved. Contact support@specialeduai.com about a dispute. These website terms do not add a mandatory arbitration or class-action waiver. A separately agreed institutional contract may contain its own lawful dispute provisions.

15. Changes to Terms

We show the current revision date and provide notice of material changes as required. Where new consent or agreement is required, continued use alone does not replace it. Changes do not remove rights already accrued or mandatory protections.

16. Contact

For questions regarding these Terms, contact us at: support@specialeduai.com

17. Shared Work and Optional Profiles

Follow the audience and permission controls shown before inviting, publishing or sharing. A profile, paid seat or LinkedIn connection does not establish credentials, institutional authority or case access. Requests and reviews record professional workflow; they do not by themselves establish official approval or agreement. Do not use the service for harassment, unlawful disclosure, scraping or unauthorized access. Contact support about suspected misuse.

18. Mandatory Protections

Warranty, liability, indemnity and termination provisions above apply only to the extent permitted by applicable law. Nothing excludes liability or rights that cannot lawfully be excluded, or shifts the service operator’s own legal duties to a user or school. These terms do not replace an institutional data-processing agreement.

Personal Pro collaboration

Personal Pro includes one owner and up to two invited collaborators across the owner's workspace. Pending invitations reserve places. Collaborators may contribute and review in cases explicitly shared with them without purchasing Pro; their own drafting follows their account entitlement and service availability. School and District plans provide separate organization features and larger seat allowances.

The owner remains responsible for case access and ownership. Pro workspace ownership cannot currently be transferred. When the owner's Pro entitlement ends, existing cases remain readable and editing and new invitations pause. Access removal and leaving remain available. Open assignments must be reviewed during departure; they can return to needing an assignee. Saved contributions remain in the workspace. Contact support to review shared records before deleting an owner account. These limits do not override mandatory rights.

Private family organization

Adult family members and adult self-advocates may use the family organizer for their own authorized, de-identified preparation. The organizer does not establish guardianship, consent to disclose another person's information, or authority to make decisions for them. Children do not create accounts. Professional drafting and case collaboration retain their existing review and permission requirements.

The current organizer is private to one account. It provides record organization, separate IPP and IEP entries, contacts, next steps and reviewed meeting notes. It does not replace an official plan, provide treatment or legal advice, determine benefits or eligibility, or send records to a regional center, school or provider. Enter confirmed dates; an IPP does not always follow the same review schedule as an IEP.

File attachments are limited to 4 MB each and 10 MB total per account, with additional service capacity controls. Format checks do not certify that a file is free of malware. Upload only trusted, de-identified files. No automatic family-record sharing or AI processing is included. Keep originals and review downloaded meeting notes before disclosing them.